FAQs

CAN MY TELEVISIONS BUILT-IN SPEAKERS BE USED WITH FRAME YOUR TV’S FLAT SCREEN TV FRAMES?

Yes! We just play with the Treble and the Bass. If however you are sound conscious we always recommend to connect an external sound system to your TV.

WHAT RANGE OF FINISHES IS AVAILABLE?

Any finish you can imagine we can achieve. In our dedicated team we have expert painters that can achieve any finish required.

WILL YOUR COLOURS MATCH MY EXISTING DECOR?

Every frame is made of premium hardwood so we have are able to offer our custom colour matching service. All we require is needed is the name of the wood species and a physical sample for us to match. From there our colour department can match almost any finish. I have a very unique and/or faded stain. Can you still match it? Yes! We will work with you to get the best possible match for your decor. The solution to finding a difficult match is easily solved. We work endlessly to ensure that you are completely happy with every aspect of your new LED QLED or OLED TV Frame from Frame Your TV.

I CAN’T SEE A STYLE OF FRAME THAT I LIKE – WHAT HAPPENS NOW?

We do offer a custom design service for specialty styles. If, for instance, you want a personalised theme for TV frames for your hotel or bar areas, this can be accommodated with ease as the result of your meeting with our designer. The designer will make a drawing of your requirements so that the frame can be milled and crafted to suit your unique needs. Contact Us for more information about special designs!

WHAT IS A DIELECTRIC MIRROR?

Thin layers of material are permanently deposited on a glass substrate. Each layer filters light at an atomic level, allowing specific wavelengths to pass through; the rest are reflected. Our TV mirrors, though, are engineered to allow most of the light from your TV to pass through unimpeded …and just enough is reflected to create a mirror effect. How much light passes through the mirror and how much is reflected? Approximately 70% of light passes through and 30% is reflected. Less than 6% is absorbed by the glass itself. What can be used to clean it? Any standard glass cleaner works very well on our mirrors, and you can wipe it clean with standard paper towels or cloths.

HOW MUCH DOES THE TV FRAME WEIGH?

Between 10 and 20 kilos. Factors that affect the total weight include: the overall size the design the type of wood used to create the TV frame In addition, the mirror will add approximately half the weight of the frame. There is no weight problem if proper wall mountings are used.

I HAVE A VERY LARGE TV. CAN YOU FRAME IT?

Yes! Basically, you name it-we frame it!…even the exceptionally large screens. Special arrangements for carriage and installation may be required.

WHAT ARE THE OVERALL ‘FRAME’ DIMENSIONS?

Dimensions for custom designed frames vary – naturally. Normally, a frame will extend approximately 2.50” and 4.50″ from any given side of the television. This can depend largely on if the TV has built in speakers… and whether they are horizontal or vertical. If the TV does not have built-in speakers, the frame will usually extend less than 3″ beyond any side of the TV.

HOW LONG WILL IT TAKE TO RECEIVE MY FRAME?

It does take time to create your very special requirements our lead times are between 4-6 weeks, but we try to get the frames to you as soon as we can. Please call us regarding this.

THE INFRA RED SENSOR WILL BE COVERED WITH A MIRROR or FRAME!… WILL MY TELEVISION REMOTE CONTROL STILL WORK?

Yes! Every TV frame that we produce will have a solution for this usually using an infra red extender . 

IS IT EASY TO INSTALL A FLAT SCREEN TV FRAME?

If your television is already wall mounted, the average installation takes a few minutes to complete! Then you will need to adjust the frame so that it sits exactly around your screen and then fasten the attachable straps. The frame will then sit precisely on your TV-securely and attractively.

CAN YOU GIVE ME ANY DETAIL ON THE MOULDING?

Because we exclusively manufacture television frames, all mouldings are custom manufactured and milled . We also use stock picture frame moulding and convert it into a TV Mirror or Art Frame. 

DOES FRAME YOUR TV CALL ON ME TO HELP ME CHOSE A FRAME FOR FREE?

Yes, Frame Your TV offers every convenience so that you may relax in your home and select precisely the frame that you want. After all, what could be better than choosing the frame in the environment in which it is to be situated! Plus, our experienced designer can help you choose the best frame and colour to blend with your decor. Just call us to discuss your thoughts.

HOW DO I MEASURE MY TV FOR FRAMING?

Just tell us detail of the make and model. Then, via our extensive database, we take care of the rest so you don’t have to worry about the measuring. If by any unlikely chance the frame does not fit exactly, we will make a new frame –no quibble! 

WHAT IS FRAME YOUR TV’S ‘RETURNS’ POLICY?

After you have agreed on purchasing one of our frame/s you have 48 hours to cancel your order, unfortunately due to the unique bespoke manufacture of our frames cancellation past this point is not possible. If there is any problem with your frame/s we will make sure it is fixed on our expense.

WHAT IS THE LEAD TIME FOR MY ITEM?

The standard lead time for any Mirror TV or Art TV Frame is 8 to 10 weeks from the moment of order or provided measurements. Samsung the Frame TV Frames have a lead time of 4 to 6 weeks. 

If your project involve additional products that need to be sourced externally, then this can increase the lead time due to factors not depended on Frame Your TV.